The Goods must returned immediately within 24 hours after receipt. The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Borneo Bun will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 7 days after the confirmation.
Please return your purchase to the following address:
Good Luck Foods Industries Sdn Bhd
LOT NO.25, LORONG DURIAN 3, KIAN YAP INDUSTRIAL CENTRE, JALAN KOLOMBONG, INANAM KOTA KINABALU, 88450 Sabah, Malaysia
Please contact us at glfoods012@yahoo.com or +6016-418 3664 if you have any questions or doubts.
GL Foods Industries, based in Kota Kinabalu, specializes in high-quality frozen pork products, supplying supermarkets, hotels, and restaurants across East Malaysia, with a strong focus on quality, service, and food safety.